IRS help

Tax Debt Resolution & Negotiation

For taxpayers facing unpaid balances, past-due filings or payment difficulties. ASB reviews notices, filing history and financial information to discuss potential payment arrangements, settlement requests or penalty-relief requests. Eligibility and agency acceptance must be evaluated.

Illustrative image of financial records and tax services

Who it is for

Taxpayers dealing with outstanding balances.

When this can help

A notice shows unpaid taxes, payment is difficult or past filings and penalties need to be reviewed together.

Service scope

Balance and financial-record review to discuss payment or relief requests. Eligibility, supporting information and any negotiation or representation scope must be confirmed.

Understanding the service

Understand the balance before discussing payment options

A tax balance may include more than the amount originally shown on a return. The relevant notices, filing history and payment records help explain which periods and amounts need review. A discussion of current finances is also different from simply confirming what the account shows.

Payment and relief requests depend on eligibility and supporting information. Bring records of prior arrangements and explain any missing returns or recent changes in your finances. ASB can discuss the review needed and confirm the scope of assistance without promising a reduction or acceptance by the agency.

Explore resources for preparing your records

Our process

A defined process that is easy to follow

The exact scope depends on your situation. These steps show how we organize the work.

Establish the balance

Review the notices, tax years and available account information.

Organize finances

Gather income, expense, asset and liability records relevant to the review.

Evaluate options

Discuss payment arrangements, settlement eligibility or penalty concerns.

Plan the next step

Confirm documents, authorized assistance and follow-up responsibilities.

A distinct approach

What to prepare for this conversation

Your records support a focused conversation without assuming the outcome.

Outstanding balance notices

Gather what is available and note any records you cannot locate.

Filed returns and outstanding filings

Gather what is available and note any records you cannot locate.

Income, expenses, assets and liabilities

Gather what is available and note any records you cannot locate.

Payments made and prior arrangements

Gather what is available and note any records you cannot locate.

Common questions

Tax Debt Resolution & Negotiation questions

Can everyone settle for less than they owe?

No. Settlement requests have eligibility requirements and require agency review; acceptance is not guaranteed.

Can ASB discuss payment plans?

ASB publishes support with payment options. Your filing history and financial situation help determine what to discuss.

Will contacting ASB stop collection activity?

A consultation alone does not stop agency action. Bring all notices and response dates so ASB can assess the situation.

Need help with your situation?

Let’s discuss your records, questions and next steps.

Contact ASB